RETURNS AND EXCHANGES
If you don't like your purchase for any reason, return it and we will refund your credit card. It’s that easy!
Here is all you have to do:
Contact us for a return Authorization Number. Phone: 1-877-786-6495 9:00-5:00 PST or E-Mail: firstname.lastname@example.org (Please write “Return Request” in the subject line of your e-mail). You have 14 days from the date of your purchase to return your items in original condition, unworn with original tags.
If the merchandise is returned within 14 days from the date of purchase, unworn with original tags attached, we will refund your card - LESS THE COSTS OF THE RETURN SHIPPING.
Please note: ALL ITEMS THAT ARE MARKED "FINAL SALE" ARE NON-RETURNABLE AND NON-REFUNDABLE!
Sales and coupon codes cannot be applied to gift certificate purchases. Sales and discounts can be applied at time of redemption of gift certificates. Coupon codes will not be applicable to sale merchandise. All gift certificates will be honored.
Once your return is confirmed, mail package to:
Sweet Dreams Maternity Wear
P. O. Box 3491 Quartz Hills, CA 93586
Please call our customer service with any questions concerning purchases. We are here to help you with any questions or concerns. Call us toll free at 1-877-786-6495 M-F 9:00-5:00 PST, Saturday 9am to 1pm PST.
Exchanges are treated the same as returns. To exchange your item for a different size or color please call or email us with your request. When we received the returned item the difference in the retail value will be either refunded if less or charged if more.
COD or courier packages are not accepted. Sorry, but we do not reimburse postage.
Tracking An Order
Once you have completed an order we will e-mail you a link that will allow you to track the status of your order.
Ordering By Phone
If you have any questions about styles or sizing, we welcome you to contact us at 1-877-786-6495.
We ship All International Orders by United Parcel Service
The UNITED PARCEL SERVICE is our primary method of shipping in the United States. International orders including Canada and Overseas are shipped by UPS and all duty taxes are the responsibility of the receiver. We will ship to FPO and APOs via USPS.
INTERNATIONAL SHIPPING POLICY
Because we have no control over what a country will charge, it is the receiver's responsibility to pay all Taxes, Custom Charges and Duty Fees. Please note that in some countries these charges can be anywhere between 10 - 50 % of the price of the goods that you've purchased. IF YOU REFUSE THE ITEMS AT THE TIME OF DELIVERY BECAUSE YOU DON'T WANT TO PAY THE TAX YOU WILL STILL BE CHARGED FOR OUR SHIPPING CHARGES, THE CUSTOM CHARGES AND THE RETURN SHIPPING CHARGES. We can also ship Next Day Air by UPS which is priced by weight.
Please allow 2 to 3 business days for your order to be processed before it's shipped out, although we usually ship out within 1-2 days. Orders are processed in the order they are received.
Shipping charges for some packages are based on the weight of the package. The price you are given when placing an on-line order is a rough estimate and sometimes it is necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please give us a call and we will be happy to help! Call Toll Free: 1-877-786-6495.
Thank you for your business!
Mon-Fri 9am to 5pm PST, Sat 9am to 1pm PST